Privacy Policy

At Skygaze EOOD, we value your privacy. This policy explains how we handle your personal data when you use our website, skygaze.bg.

1. Data Collection and Purpose

When you use our contact form to send an inquiry or make a booking, we collect the information you provide, such as your name and either phone number or email address as appropriate. We use this data exclusively to:

• Respond to your questions or requests.
• Process and manage your tour bookings.
• Communicate essential information regarding your selected tours.

We do not use your contact information for marketing newsletters unless you explicitly request them.

2. Cookies and Analytics

We use Cloudflare Web Analytics to understand how visitors interact with our site. This tool is privacy-first and does not use cookies or collect any personally identifiable information (PII). It helps us improve our website without tracking you across the web.

3. Data Storage and Third Parties

Your data is stored securely and is only accessible to authorized personnel of Skygaze EOOD. We do not sell, rent, or share your personal information with third parties for marketing purposes. We only share data with third parties when necessary to fulfill your booking (e.g., if required by local Bulgarian authorities for tour registration).

4. Your Rights

Under GDPR, you have the right to:

• Access the personal data we hold about you.
• Request the correction or deletion of your data.
• Withdraw your consent for data processing at any time.

To exercise these rights, please contact us at info@skygaze.bg.